What are cookies?
Cookies are small text files that are placed on your device — such as a computer, tablet, or mobile phone — when you visit a website. They help websites function properly, improve user experience, and provide information to website owners about how the site is being used.
Cookies may be set by us (first-party cookies) or by third parties whose services we use (third-party cookies). Both types work in the same way, but third-party cookies are controlled by the organisation that sets them, not by Elystra Living.
How we use cookies
We use cookies and similar technologies to ensure our website operates correctly and to provide you with the best possible experience. Specifically, we use them to:
- Ensure our website functions correctly for all visitors
- Enable shopping cart and checkout functionality
- Remember your preferences and account login state
- Improve website performance and user experience
- Analyse how visitors use our website (with your consent)
- Support marketing and advertising activities (with your consent)
We do not use cookies to collect personally identifiable information beyond what is necessary for the purposes described above, and we do not sell your data to third parties.
Types of cookies we use
We use four categories of cookies on our website. The table below explains each type, whether your consent is required, and what they are used for.
These cookies are essential for our website to function and cannot be switched off in our systems. They are set in response to actions you make, such as setting your privacy preferences, logging in, or filling in forms. Without them, services you have asked for — including your shopping cart and checkout — cannot be provided.
- Shopping cart session
- Secure checkout token
- Account login state
- GDPR/consent preference storage
- WooCommerce session cookie
These cookies allow our website to remember choices you have made and provide enhanced functionality and personalisation. For example, they may remember language preferences or settings you have applied. Disabling them may mean some parts of the website work less smoothly.
- Language or region preference
- Saved wishlist items
- Recently viewed products
- Elementor form memory
These cookies help us understand how visitors interact with our website by collecting information about page visits, traffic sources, and user behaviour. The information is used in aggregate to improve our website and user experience. They are only used where you have given your consent.
- Google Analytics (page views, sessions)
- Traffic source tracking
- User journey analysis
- Site performance metrics
These cookies may be used to deliver relevant advertisements to you, measure the effectiveness of our marketing campaigns, and track your interactions across websites. They are only set where you have explicitly provided your consent via our cookie consent banner.
- Facebook Pixel (ad retargeting)
- Google Ads conversion tracking
- Cross-site campaign attribution
- Email marketing engagement tracking
Cookies used by our platform
Our website is built using WordPress, WooCommerce, and Elementor. These platforms set cookies automatically to enable core shopping and website functionality.
These platform cookies are used to maintain your shopping cart between pages, process orders and payments securely, manage your customer account, and enable Elementor forms and interactive features.
We may also use trusted third-party services such as analytics platforms or email marketing tools, which may place their own cookies in accordance with their privacy policies. Where these are non-essential, they will only be activated with your consent.
Managing your cookie preferences
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or manage your preferences in detail. Your choices take effect immediately.
You can change or withdraw your consent at any time by accessing the cookie settings on our website. Please note that disabling certain cookies — in particular strictly necessary ones — may affect the functionality of our website, including your ability to add items to your cart or complete a purchase.
Managing cookies in your browser
You can also manage cookies directly through your browser settings. Most browsers allow you to view, block, and delete cookies. Note that blocking all cookies may prevent you from using certain features of our website.
| Browser | How to manage cookies |
|---|---|
| Google Chrome | Chrome cookie settings → |
| Mozilla Firefox | Firefox cookie settings → |
| Apple Safari | Safari cookie settings → |
| Microsoft Edge | Edge cookie settings → |
Changes to this cookie policy
We may update this Cookie Policy from time to time to reflect changes in how we use cookies, changes to the services we use, or changes in legal requirements. Any updates will be posted on this page with an updated “Last updated” date at the top of the policy.
We encourage you to review this policy periodically. Continued use of our website after changes are made constitutes your acceptance of the updated policy, to the extent permitted by law.
Contact us
If you have any questions about this Cookie Policy or how Elystra Living uses cookies on our website, please don’t hesitate to get in touch with us directly.