Contact Elystra Living | Get in Touch | Birmingham, UK

We’d love to hear from you

Let’s connect

Whether you have a question about an order, need help with dimensions, or want to discuss a trade enquiry — our team is here and ready to help.

Call us direct

0121 751 2084

Email us

info@elystraliving.co.uk

Fast delivery

Across England and Wales

30-day returns

Hassle-free guarantee

Send us a message

We’ll get back to you promptly

Fill in the form below and we’ll respond within one business day. For urgent queries, give us a call on 0121 751 2084.

Message sent!

Thank you for getting in touch. We’ll reply to your email within one business day. If it’s urgent, call us on 0121 751 2084.

Quick answers

Frequently asked questions

The most common things our customers ask before they reach out. If you still need help, just send us a message above.

How long does delivery take?

We aim to despatch all in-stock items within 2–3 business days, with standard delivery taking a further 2–5 working days. You'll receive tracking information by email as soon as your order is on its way. Larger items like bedroom sets may be arranged on a specific delivery date.

Do you offer free delivery?

Delivery is charged per order at a single flat rate — from £3.99 depending on the items in your basket. The exact cost is shown at checkout before you pay.

Can I return or exchange an item?

Absolutely. We offer a 30-day hassle-free returns policy on all products. If you’re not happy with your purchase for any reason, contact us within 30 days of delivery and we’ll arrange a return or exchange. Items must be in their original condition.

Will my furniture fit through my door?

We recommend using our Will it Fit? guide before ordering. All product pages include exact dimensions. If you’re unsure, send us the specific product and your doorway measurements and we’ll advise before you order.

Do you supply trade professionals and developers?

Yes — we regularly work with landlords, property developers, interior designers and trade contractors. If you're looking for bulk supply, consistent finishes across multiple units, or need flat-pack options for installation teams, get in touch and we'll discuss the best approach.

Is furniture supplied ready assembled or flat-pack?

We offer both options across the furniture range. Most bedroom furniture ships flat-pack for easier delivery and installation. Some furniture items are available ready assembled — all kitchen units are supplied flat-pack. Check individual product pages for details, or contact us if you need guidance for a specific product.

We’d love to hear from you

Let’s connect

Whether you have a question about an order, need help with dimensions, or want to discuss a trade enquiry — our team is here and ready to help.

Call us direct

0121 751 2084

Email us

info@elystraliving.co.uk

Fast delivery

Across England and Wales

30-day returns

Hassle-free guarantee

Send us a message

We’ll get back to you promptly

Fill in the form below and we’ll respond within one business day. For urgent queries, give us a call on 0121 751 2084.

Message sent!

Thank you for getting in touch. We’ll reply to your email within one business day. If it’s urgent, call us on 0121 751 2084.

Quick answers

Frequently asked questions

The most common things our customers ask before they reach out. If you still need help, just send us a message above.

How long does delivery take?

We aim to despatch all in-stock items within 2–3 business days, with standard delivery taking a further 2–5 working days. You’ll receive tracking information by email as soon as your order is on its way. Larger items like bedroom sets may be arranged on a specific delivery date.

Do you offer free delivery?

Delivery is charged per order at a single flat rate — from £3.99 depending on the items in your basket. The exact cost is shown at checkout before you pay.

Can I return or exchange an item?

Will my furniture fit through my door?

Do you supply trade professionals and developers?

Yes — we regularly work with landlords, property developers, interior designers and trade contractors. If you’re looking for bulk supply, consistent finishes across multiple units, or need flat-pack options for installation teams, get in touch and we’ll discuss the best approach.

Is furniture supplied ready assembled or flat-pack?